in the event of an alarm response
our response officers are standing by and ready to deal quickly with all types of alarm activation's, or incidents requiring a key holder's attendance on site.
FIRE ALARM signal is received by Alarm Receiving Centre > ARC calls FIRE BRIGADE > ARC then calls SECURITY KEYHOLDING > response officer attends site to investigate the fire alarm > if false alarm > e-Report sent to customer.
CONFIRMED INTRUDER ALARM signal is received by Alarm Receiving Centre > ARC calls POLICE > ARC then calls SECURITY KEYHOLDING > response officer attends site to investigate alarm > if false alarm > e-Report sent to customer.
SINGLE INTRUDER ALARM signal is received by Alarm Receiving Centre > ARC calls SECURITY KEYHOLDING > response officer attends site to investigate alarm > e-Report sent to customer together with any recommendations.
emergency contacts
should we need to escalate the response, we will contact your nominated boarding-up contractors or out of hours contacts and liaise with them throughout the incident.
lone worker escorts
we can also provide a physical escort, on and off site and assist your staff generally in identifying the reason for an alarm activation. Alternatively, telephone support can be provided via our lone worker check call facilities.
Contact us today or call John Mayes on 0333 207 0880
to find out more. We are always pleased to be of service.