in the event of an alarm response
our response officers are standing by and ready to deal quickly with all types of alarm activation's, or incidents requiring a key holder's attendance on site.
FIRE ALARM signal is received by Alarm Receiving Centre > ARC calls LONDON FIRE BRIGADE > ARC then calls SECURITY KEYHOLDING > response officer attends site to investigate alarm > e-Report sent to customer.
CONFIRMED INTRUDER ALARM signal is received by Alarm Receiving Centre > ARC calls POLICE > ARC then calls SECURITY KEYHOLDING > response officer attends site to investigate alarm > e-Report sent to customer.
SINGLE INTRUDER ALARM signal is received by Alarm Receiving Centre > ARC calls SECURITY KEYHOLDING > response officer attends site to investigate alarm > e-Report sent to customer with any recommendations.
emergency contacts
should we need to escalate the response, we will contact you, your family or friends, to arrange boarding-up and liaise with them throughout the incident in your absence.
Contact us today or call John Mayes on 0333 207 0880
to find out more. We are always pleased to be of service.